Recent Posts

Water, Water and More Water in Rochester MN

5/19/2022 (Permalink)

Have you ever felt like it just keeps raining and raining then wonder when it is going to stop? Or wishing you could reach up and press the stop button? 

In Rochester MN we are experiencing some powerful storms which have produced lots of water, strong winds, and even golf ball sized hail in Oronoco and Zumbrota. 

Yikes! These natural occurring events have become more and more common and cause thousands and thousands of dollars in damage to homes, businesses, buildings and structures. 

As a water mitigation company we help homeowners, renters, managers and owners of properties during weather events like heavy rain and flooding. If you find yourself with water actively coming into your home from flooding, once the water stops coming in, SERVPRO of Rochester can help you!

The process of water mitigation after flooding or heavy rain entering your home or basement. 

1. Call SERVPRO of Rochester, 507-286-9170. There are water mitigation technicians on call 24 hours a day, 365 days a year. We are always here to help you.

2. Once the water has stopped coming into your home, SERVPRO of Rochester technicians will set up a time to come out to your home. 

3. Upon arrival, the technicians will scope the area that was affected. This means that our technicians use moisture meters and an infrared camera to determine if materials will need to be removed. 

4. The information will be shared with you as well as the plan for your water mitigation.

5. We work with all insurance companies which require paperwork. This step involves paperwork and needs owner signature to proceed. Throughout the process, your insurance company will receive the daily readings, materials affected and what was done. 

6. Work begins. If any materials need to be removed, this is the step it will be done.

7. Clean-up. Our technicians clean-up the area they worked in. 

8. Placing equipment. We use commercial dehumidifiers and air movers in the areas that were affected. 

9. Each day a technician will call you to set up a time for SERVPRO of Rochester technicians to come out and take daily readings and remove equipment as the affected areas dry. 

10. When it's determined that the affected area has been dried to IICRC standards, the job is completed. We have some final paperwork for you to sign and then submit all the pictures, daily readings and necessary paperwork to the insurance company.

SERVPRO of Rochester is here to help you in your time of flooding needs.

Fire Mitigation

5/19/2022 (Permalink)

Every time SERVPRO of Rochester is called to look at a home, apartment or place of business which has just had a fire it is incredible to hear the story behind the fire. We hear over and over again how quickly the fire started and spread. 

SERVPRO of Rochester works with the homeowner, manager, owner, and insurance adjusters to come up with a fire mitigation plan. 

It is incredible to be part of a team from what the structure and contents look like when we arrive and then through the process almost always we are able to remove the soot, smoke and smell from the various items. 

There are different methods and processes in fire mitigation.

Media blasting: SERVPRO of Rochester has been successful in using media blasting to charred wood beams and stud walls. Look at our photos to see the before and after photos!  incredible!

Walls: SERVPRO of Rochester is able to remove soot off the walls.  Look in the photos to see!

Items in your home or business: SERVPRO of Rochester is able to take these items and clean them and return them soot free! Look in the photos!

Large items, cabinets, and other stationary items: SERVPRO of Rochester is able to clean items in place and remove the soot & smoke. 

SERVPRO of Rochester certainly hopes you don't find yourself in the aftermath of a fire, but if you do, call SERVPRO of Rochester. 507-286-9170.

Does SERVPRO of Rochester help with biohazards?

5/19/2022 (Permalink)

Will SERVPRO of Rochester help individuals, families and businesses with a biohazard and what is it?

There are times in our lives that bring sadness and the unexpected life events. We all will experience illness, death and even accidents in our lives whether it is someone close or a friend. 

SERVPRO of Rochester will help you in these delicate times of: 

  • Crime scene and Trauma:
    • suicide clean-up & disposal of items affected
    • death scene 
    • vehicle clean-up
  • Illnesses:
    • COVID cleaning
  • Sewage back-up
  • Fire extinguisher residue

At SERVPRO we want to make sure that the pathogens, bacteria, virus, blood, and urine are contained and disposed of properly. 

SERVPRO of Rochester is careful and properly mitigates the affected area, disposes of the contaminants properly while also protecting the occupants and our technicians.

Having a biohazard in your home, vehicle or business is serious and should be mitigated properly by trained professionals.  Call SERVPRO of Rochester. 507-286-9170.

Spring is Here!

3/20/2022 (Permalink)

In Southeast Minnesota we are experiencing incredibly warm weather considering it's only the end of March. SERVPRO of Rochester wants to share with you a few tips as spring is almost here!

Spring tips to care for your home:
1. Check the gutters and clear of leaves and other debris.
2. Check around the perimeter of your home that the grade (slope) of dirt is not going towards your home, but away!
3. Check trees that are close to your home. Do the branches need trimming?
4. Clean out your laundry vent that goes outside.
5. Check your roof to make sure you haven't lost any shingles in strong wind storms.
6. Change the batteries in your smoke alarm.
7. Check your sump pump to ensure it is working.
Each one of these tips will help your home. We want to help you avoid a water damage from drainage issues, sump pump failures, or other natural disasters that can cause considerable damage to your home.

SERVPRO of Rochester is here to help and serve you in your time of need. 24 hours a day/ 7 days a week. Holidays. Weekends. All the time. Call us at 507-286-9170 or visit our website at

Are We Done With Winter Storms in Rochester, MN?

2/18/2022 (Permalink)

In Rochester, MN as we look at the weather forecast and see temperatures in the thirties and forties, we get excited that spring is near and we are done with snow. However, this week Rochester, MN may be getting a good dose of cold weather and multiple inches of snow!

SERVPRO of Rochester has some tips for preparing for a winter storm. 

  • Check your lower level or basement in the utility room area. Look for any water intrusion on the floor. 
  • Look along the exterior walls in the lower level and check, look, feel for any water. 
  • Check the batteries in your weather radio, if you have one. Be prepared with extra batteries, flashlights, blanket, snacks.
  • If you need to travel, make sure to have emergency items with you: windshield scraper, shovel, flashlight, blanket, bottle of water and candy bar just in case you get stuck.

SERVPRO of Rochester hopes you never find yourself in an emergency in the event of a winter storm, but we want you to be prepared for anything.

Stay safe. If you need our services, we are available no matter the weather or time of day.

Good Customer Service Commercial Job in Rochester MN

2/15/2022 (Permalink)

SERVPRO of Rochester is proud to have repeat business over and over with a Rochester, MN condominimum association which has over 380 condos on site. 

Recently, the manager posted to SERVPRO of Rochester Facebook, " Marc and his team are very responsive, professional, and timely. They have helped with multiple water issues at my complex, and have been very thorough and responded very quickly when needed.  Highly recommend!"

SERVPRO of Rochester is able to handle multi-unit, multi-floor, multi-owner water and fire damages to individual's homes. 

We have the equipment: portable extractors, truck mounted extractors, many commercial dehumidifiers and commercial drying equipment. 

There are trained IICRC water technicians on call every day, 24 hours a day, holidays, weekends, all the time. 

Water damages happen extremely quickly and in the short time hundreds and thousands of gallons of water can destroy all types of materials and belongings.  The longer a homeowner, renter, manager lets the water sit without mitigation the worse and more materials will have to be removed along with potentially causing more damage. 

SERVPRO of Rochester hopes that you trust us in your time of need and that we can earn your repeated business like the condo association.

Importance of Water Mitigation in Rochester, MN

2/15/2022 (Permalink)

Anyone that lives in a home or rental home knows the importance of keeping your home clean from garbage, keeping the outside of your home clean from garbage just laying around. Any garbage not disposed of properly will attract rodents and create even more problems for the homeowners or renters. 

This type of problem is similar to showing why water mitigation must be done after you have a broken pipe or pipes, water back-ups, sewage issues and sump pump back-ups or breakdowns.

SERVPRO of Rochester strongly recommends that as soon as you find out that your sink overflowed for quite a while, washer line broke and flooded the level beneath, sump pump failure or other water issues that you call us. 

Leaving a water damage in your home can create a variety of issues which some include: mold, damaging the materials more to a greater degree, and secondary damage.  You need to take care of your water damage with calling SERVPRO of Rochester for water mitigation services. 

SERVPRO of Rochester stands ready to serve you. You name the day or time of day and we are here to help you in your time of need.


Hey Rochester MN!

1/18/2022 (Permalink)

Fire mitigation is one of two of our most common services we perform at SERVPRO of Rochester.  The other most common service is water mitigation

Are your fire prevention prepared in your home, office or apartment?

December, January and February are the three months when half  of all home heating fires occur. 

This is preventable with a few simple, mindful steps you can do in your home. 

  1. Using a space heater? Don't use an extension cord with this appliance. 
  2. Keep all items at least 3 feet away from space heaters or wall heaters. 
  3. We all like to use candles. Keep candles at least 12 inches away from anything and everything. Make sure the candles are fully extinguished before leaving your home or going to bed. 
  4. Want to be extra cautious? When leaving your home unplug any and all appliances, make sure your washer, dryer and dishwasher are not running. The National Fire Prevention Association recommends using battery operated flameless candles. 

Also, please check the batteries in all your smoke and carbon dioxide detectors regularly. 

If and when you are in need of fire or water mitigation services, please call SERVPRO of Rochester.  

Burst Pipes in Rochester MN!

1/5/2022 (Permalink)

The song "Let It Snow" is a catchy song and so fun to sing around Christmas time. The first line in the song is "Oh the weather outside is frightful..."  Here in Rochester, MN those lyrics are pretty close to what we are experiencing here.  Our neighbors in the outer areas of Eyota, Elgin, Plainview, Oronoco, Byron, Kasson and Stewartville are all experiencing what we are plus more blizzard conditions.  When this weather strikes with plummeting temperatures, high winds and insanely cold wind chills of fifteen below zero are perfect conditions for broken and burst pipes in your home, business, apartment or any structure with plumbing. 

What can you do as an owner or tenant? SERVPRO of Rochester recommends a few of the following tips to lessen the risk of water damage in your home. 

1. Make sure to check your lower level in each room. Look and feel for any water on the floors or walls.

2. Keep your home heated to at least 65 degrees. 

3. If you use a space heater, make sure to unplug it before leaving or going to another area in your home. 

SERVPRO of Rochester hopes you stay safe and warm throughout the next few weeks of bitterly cold weather.  We stand ready to serve you for water and fire mitigation. 

Careful With Real Christmas Tree

12/29/2021 (Permalink)

We at SERVPRO of Rochester and our employees hope that you and your loved ones had a joyous Christmas celebration!

There's nothing better than having a real Christmas tree. Each year I love the smell that the tree fills the house with and bright lights reminding of Christs' birth and His light in our lives along with the sentimental Christmas tree ornaments. 

I am never really ready to take down the Christmas tree, but when the needles fall off without anyone touching it, then I just know it's time. This year we want to remind you as you take down your real Christmas tree of a few things. 

1. Make sure to take off all the ornaments. There always seems to be that one that I miss. 

2. Make sure all lights and electrical cords are removed from the tree. 

3. Please consider recycling your Christmas tree to your local recycling center. When you recycle, you are giving them material to make mulch with for the following landscaping season. 

Keep in mind a dry tree that is to say is no longer drinking water, that it takes only 10 seconds to burn and spread to other parts of the room if a fire should start.

Have a blessed rest of 2021. If you find yourself with fire damage, call us. We have technicians standing by, literally, 24 hours a day to serve you.