SERVPRO and Industry Standards
Before becoming a SERVPRO of Rochester franchise owner, I didn't understand the depth of the industry & SERVPRO standards and certifications. Before purchasing the franchise, Marc and I, attended new owner classes at SERVPRO corporate in Gallatin, Tennessee. We lived there in a hotel in Gallatin for three weeks.
During that time, we learned the history of SERVPRO, and what feels like everything about SERVPRO. We attended on site IICRC WRT class for a good portion of a week and took the exam to obtain certification as IICRC WRT. We worked at corporate where they have a small home that was flooded by water. We worked to extract the water and follow the correct process and IICRC guidelines.
Also, SERVPRO corporate has a fire house that has smoke and soot in it and we had to complete the job from beginning to end as we would in the field.
We attended a mold class where Dr. Mold taught us all about mold! Very interesting! I haven't look at peanut butter or ketsup the same since the class!
SERVPRO has extensive training unlike any other fire & water restoration corporation in the industry!
SERVPRO Cleaning Products
Recently SERVPRO of Rochester had the opportunity to clean an apartment where the tenant had lived for over three years. The tenant was a smoker and I had never had gone out on one of these cleanings although our Production Technicians do this often. I was surprised that every surface in this apartment was dark yellow/ brown. We could see the nicotine everywhere on the ceiling, inside and outside the cabinet, bathroom, doors..all over! SERVPRO has AWESOME cleaning products that SERVPRO of Rochester purchases every month to use on jobs. I cleaned the bathroom and the nicotine and stains came off! It was so gratifying to see at the end of the day how all the areas changed over the day from our hard work and SERVPRO cleaning products. The clien was happy with our work and we look forward to more work from them.
What is a biohazard? A biohazard is defined as a biological or chemical substance that is harmful to humans, animals or the environment. Examples of biohazards are: human tissue, blood, and body fluids. Biohazards have the risk of being infected so the clean-up needs to be completed in a safe manner.
At SERVPRO of Rochester we handle biohazard clean-ups. Some of these include: sewage backup, death & suicides, and hoarding.
No matter if there's a sewage backup, accident, trauma, death or suicide, we wear Personal Protective Equipment to work in the affeted area. We remove the sewage, tissue or fluids and other contaminants. Then we clean, disinfect and deoderize the area. The removed materials need to be disposed of appropriately, not in garbage cans or recycling bins.
SERVPRO of Rochester is available 24 hours a day, 7 days a week. We are here to help you during your toughest days.
We at SERVPRO of Rochester have a few tips as we move into the summer grilling and bonfire season.
1. Keep a hose or bucket of water nearby so that if an ember or spark gets outside the firepit that you are able to put it out.
2. NEVER leave a bonfire unattended.
3. Make sure everyone stays at least 3 feet away from the fire.
4. When you are done with the bonfire, make sure the entire fire is put out. Use water to spray the area down.
5. Make sure to walk around the yard before going inside for the night. Check for any sparks or embers.
Fun times can turn quickly into a catastrophe. We hope you have a fun and safe time having bonfires this summer. As always, we at SERVPRO of Rochester are here to help you in the event you have a fire or water damage.
After this long winter in Minnesota, we are hoping that the forecasted rain will bring May flowers! With this rain which nourishes the plants and trees, it also can cause damage to your home when it rains too fast or too much rain.
*NEVER drive around barricades that are blocking a flooded road.
*When there is flooding on the road, turn around! Don't attempt to drive through water on the roadway.
Facts from the National Weather Service about flooding on roadways:
-6" of rushing water on a road can knock down an adult.
-12" of rushing water on a road can pick up and carry a car away
-24" of rushing water on a road can pick up and carry away trucks and SUVs
Be careful out there in the next week as the forecast is saying we may receive 4" of rain.
The flooding in the Midwest over the last few days are the worst in decades. We, at SERVPRO of Rochester, hope that those affected by the floods find safety during this time.
In the past week we have experienced a dramatic increase in calls about water issues in homes ranging from ice dams, sump pump failures and seepage.
One awesome thing about SERVPRO is that even though each franchise is individually and independently owned, during times like this, we help each other out. We are able to enact teams that specialize in storm events. The team will travel anywhere in the country. Currently, there are SERVPRO Storm teams in the Twin Cities area and the Rochester area to help us and get to the customers faster.
We at SERVPRO of Rochester have been receiving many calls from residents who have water coming in their home from an ice dam.
What is an ice dam?
An ice dam is a ridge of ice that forms usually at the edge of your roof. This ridge prevents melting snow from draining off your roof. Instead, the melting snow backs up behind the ridge and can leak into your home. Some areas that can be affected are your ceiling, walls, insulation as well as other areas.
What do you do if you are getting water in your home from an ice dam?
1. Call a professional roofer. They have the experience and knowledge to help you eliminate the ice dam.
2. Call SERVPRO of Rochester when you have the ice dams removed. We will come in, assess the affected areas, communicate the plan, do any demolition if needed, place commercial air movers and dehumidifiers. We monitor jobs daily and keep the customer aware of the progress in their home. We work with insurance companies too.
We are getting calls for a lot of burst pipes. We at SERVPRO of Rochester can help you! All our employees are IICRC certified trained to industry standards.
Broken and burst pipes are the most common causes of property damage. According to the Insurance Institute for Business and Home Safety, water damages from broken pipes can easily cost thousands of dollars in damage. Exterior walls, and pipes in unheated spaces like unfinished basements, and garages are most at risk for damage or breaking.
If you do discover a broken or burst pipe, you should find out what the cause of it was. More than likely, you will need to call a plumber out to fix the pipe before calling SERVPRO of Rochester.
We are a 24/7 company that is ready to help out when you need it most.
Don't Let Your Christmas Tree Dry Out
At SERVPRO of Rochester, MN we want to remind you of a few safety tips as Christmas nears.
The likelihood of a household fire increases dramatically in December and early January. The National Fire Protection Association recommends that you follow these steps to decrease your chance of a fire.
*Check the Christmas lights before hanging. Make sure that the bulbs are not broken and cords are not frayed.
*Keep the Christmas tree at least 3 feet away from any heat source.
*Make sure to check the tree water each day and water.
*Before going to bed at night or leaving home, unplug the Christmas lights.
*Once the Christmas tree is dried or you have removed all the lights and ornaments, recycle at Waste to Energy lot. They will shred the tree to be used later as landscape mulch.
If you do have any water, smoke, fire needs during the Christmas season, SERVPRO of Rochester is available 24 hours a day, 7 days a week! Call 507-286-9170!
Leaving for Christmas?
Are you leaving your home during the Christmas holiday? There are a few simple things you can do to take care of your home so that you lessen your chances of home damage while you are gone.
1. Unplug all your electronics. This will help lower your electricity bill and help prevent an electrical fire.
2. Turn off the main water supply line if you are going to be gone for more than a week. This may help prevent leaks or breaks in the line.
3. Remember to throw away any perishable items so they don't rot.
4. Stop your mail and paper service. Contact the USPS and they can hold your mail for you until you return.
We at SERPVRO of Rochester wish you a Merry Christmas and blessed 2019!