Recent Posts

Is It Really A Biohazard?

5/27/2021 (Permalink)

SERVPRO of Rochester has received inquiries from people that find themselves dealing with a biohazard that needs cleaning up. 

Some questions are: 

  • Isn't this just something I can use spray and clean up myself?
  • It really doesn't take anything special to clean up right?
  • Is it necessary to take all the precautions you are telling me you would take?

When you find yourself dealing with a biohazard, have confidence in calling SERVPRO of Rochester. We have mitigated these types of jobs frequently throughout the year.  There isn't a certain time of year, rather year round and anytime a biohazard can occur. 

What is a biohazard?

  • sewage backup in your home
  • human feces or fluids
  • blood 
  • death, suicide, homicide 
  • accident scenes, vehicles, homes
  • hoarding 

When you call SERVPRO of Rochester we protect you, the customer, as well as our employees. We take the proper precaution setting up a containment area, wearing PPE, disposing of fluids, tissue, etc. following the proper guidelines and laws in terms of disposal. 

At SERVPRO of Rochester we understand how fast your life can change and feel like things have turned upside down. We are here to help you during the time and through the process from beginning to end. Anytime of day or night. Holiday, weekend or weekday. Here to help. 

Fire Danger In Rochester MN

5/17/2021 (Permalink)

This winter and spring have been extremely dry in Southeast Minnesota.  The summer outlook doesn't look good in terms of getting out of the drought we are currently experiencing.

SERVPRO of Rochester wants to give you a few tips about taking care of your home and property during the current drought season. 

1. Water your flowers, shrubs, trees and lawn in the early morning or late evening. This will help the roots absorb the water more than if you water in the mid-day hours.

2. Make sure your gutters are free of leaves, twigs and other debris to avoid a spark from bonfire or firework catching fire and then starting the house on fire.  

3. Prune any overgrown branches over trees around your home. 

4. Make sure you have a fire extinguisher in your kitchen, near your outdoor grill and in the garage. Also, check the date on each fire extinguisher to make sure the dates are current. 

5. Hook up a hose, which is at least 50 feet in length,  to your homes outdoor water faucet. 

6. Make sure that you and your family have an emergency plan in case of fire or other reason where all occupants would need to flee the home.  Practice, practice, practice your plan!  The more you practice, the more natural it will be for everyone to remember in time of distress. 

SERVPRO of Rochester is here to help you in time of need. 24 hours a day, 7 days a week. Holidays too. 507-286-9170.

Spring Tips

5/1/2021 (Permalink)

SERVPRO of Rochester has a few tips to help you have your home ready for Spring. 

  • Check your gutters. Remove leaves, sticks and other debris.
  • Check your sump pump to ensure that it is working. 
  • Walk around the perimeter of your home to check if the dirt and or grass is sloped away from your home. 
  • Check your air conditioner.  Does it need to be cleaned out or serviced?
  • If possible check your roof to see if you had any damage from the winter or recent hail we experienced.
  • Change the batteries in your smoke detectors and then test each one. 

SERVPRO of Rochester specializes in fire and water mitigation, trauma clean-up, graffiti removal and mold mitigation. 

SERVPRO of Rochester stands ready to work with you in your time of need. We have IICRC technicians on call 24 hours a day, 7 days a week. Even holidays and weekends. 507-286-9170

March Storms in Rochester MN

2/28/2021 (Permalink)

Minnesota in March can be unpredictable with all different types of weather.  March is a month that many times we receive heavy snow and even rain within the same week.  

Now is the time to check that your sump pump is operating properly. 

Sump pump failure insurance coverage most often has limits. Check your policy now to see if you have adequate insurance coverage for a sump pump loss. 

Sump pumps failure happens for various reasons. We recommend that you contact your plumber to look over the sump pump to ensure it is working properly. 

When sump pumps fail often the entire basement is affected with water. This can result in having not only affected pad, carpet, hardwood flooring but also vanities, furniture and personal belongings.

If you experience a sump pump failure call SERVPRO of Rochester. 24 hours a day, 7 days a week, even holidays. 507-286-9170.

Rochester Commercial Jobs

2/7/2021 (Permalink)

No job is the same to SERVPRO of Rochester. Commercial jobs are unique in everything from scoping to source of loss to access for our equipment and technicians. 

Some of the commercials jobs SERVPRO of Rochester has worked on in Rochester and surrounding communities like Stewartville: 

*small and large hotels: ranging from a few affected rooms to many floors affected and we performed water mitigation, fire mitigation and  trauma clean-up

*apartment buildings: carpet cleaning, mold, water and trauma clean-up

*assisted living & nursing homes: general cleaning, water mitigation, trauma clean-up

*locally owned stores: carpet cleaning, water mitigation, fire mitigation, trauma clean-up

*high rise building: water mitigation and fire mitigation

Each person that you speak with or work with when you call SERVPRO of Rochester has been through IICRC training and are certified.

In addition to WRT, Water Damage Restoration Technician, Marc has his FSRT, Fire and Smoke Restoration Technician, and ASD, Applied Structural Drying . John, crew chief, has his WRT and ASD. 

You can trust SERVPRO of Rochester to have the knowledge to know what needs to be done to properly restore your affected materials and actively communicate with you throughout the process. 

Our technicians are available to help you any day, any time. Daytime, nighttime, weekends, holidays. We stand ready to serve you. 

Rochester Water Damage Hard Wood Floor Loss

2/1/2021 (Permalink)

Injectidry Floor Drying System The photo shows the Injectidry Floor Drying System on a Rochester home's hardwood flooring. SERVPRO of Rochester has professional equipment.

Hardwood floor is truly beautiful in homes but after a broken pipe, dishwater or toilet overflow customers can feel like their floor is ruined.

Our technicians have arrived at customer's homes where the hardwood floors are cupping with dark water lines at the ends and cracks in between boards. SERVPRO of Rochester has been successful in saving hardwood floors with extensive water damage by using an Injectidry Floor Drying System. 

This Injectidry Floor Drying system is incredible to witness the drying and restoration process from beginning to the end of the water mitigation.

There is a black panel that is placed directly on the hardwood floor and it creates a tight seal around the edges to help in the drying process. Our technicians then use a professional grade air mover and dehumidifier to connect these with the Injectidry Floor Drying System. When all this equipment is working together moisture is removed from the flooring and dried out to industry standards. 

Time is of the essence when dealing with hardwood flooring and the time the water damage happened. The longer the water sits on the floor increases the chances of the hardwood floor buckling. The sooner you contact SERVPRO of Rochester and we can get our Injectidry Floor Drying System the greater chances are that we can save your affected hardwood flooring. 

SERPVPRO of Rochester has technicians on call ready to help you in your time of need. Call us on weekdays, weekends, holidays, anytime.            507-286-9170.

Why Choose SERVPRO of Rochester?

1/22/2021 (Permalink)

SERVPRO of Rochester is a locally owned business who strive for quality and building relationships with customers in our community.  When you choose our company, you will get personalized service and received communication throughout the process.  SERVPRO of Rochester strives for quality over quantity. 

Marc, the owner, John, the crew chief, all our technicians, office manager and secretary are all IICRC certified in water. Marc is also IICRC certified in fire, smoke and soot and Applied Structural Drying.  What does this mean? This means that IICRC classes have been taken, studying has been done and tests passed so that we know and follow industry standards on drying. 

SERVPRO of Rochester stands ready to serve you 24 hours a day, 7 days a week, even on holidays! We can help you with water mitigation after sewer back-ups, broken pipes, flooding, a home or garage fire, soot and smoke damage, trauma clean-up, graffiti and mold mitigation. 

Winter Fire Safety Tips for Rochester Homeowners

1/19/2021 (Permalink)

Check the Batteries in Smoke Alarm SERVPRO of Rochester recommends checking the batteries in your smoke alarm and testing monthly.

Many of us are spending more time inside than outside because it's winter here in Minnesota and it's an extraordinary year of COVID-19.  SERVPRO of Rochester has been on several home and garage fires this past year. 

Here are a few fire prevention safety tips from the National Fire Protection Association. 

  • Never leave a candle unattended or in the reach of little ones.  Blow out the candle when leaving the room. 
  • Working from home and using a space heater? Make sure that the cord is intact and not fraying.  Recommended distance from any object is at least three feet. Make sure to turn off the heater or unplug it when leaving the room. 
  • Check your smoke detector to make sure it's working. If you hear that dreaded "chirp" noise, that means you need to replace the batteries. 

If you find yourself in need of our services from fire & water damage to trauma or mold clean-up, SERVPRO of Rochester is here to serve and work with you.

SERVPRO of Rochester Ice Dams

1/19/2021 (Permalink)

Ice Dam Damage to Home This photo shows how an ice dam can cause damage to your home.

Minnesota is known as the Land of 10,000 Lakes! According to the Minnesota Department of Natural Resources, there are 11,842 lakes that are 10 acres of more in size. Incredible! Many say Minnesota is God's country and I tend to agree!

In Minnesota we miss out on hurricanes and wild forest fires, but we definitely have some crazy weather. During this time in the year, almost halfway through winter, the temperature may dip down to 15 or 20 degrees below zero with a windchill of 35 degrees below zero. We may have a few weeks like that and then it may warm up in February to a few degrees above freezing. 

What does this do to homes? Many times when we have this bitterly cold weather and then warming, it can create havoc on your home. 

SERVPRO of Rochester has seen customers with ice dams which creates issues with the roof and attic. This can create some serious damage to the inside of your home too including the insulation, studs, sheetrock & walls. 

We are ready to help you during this time if you find you have an ice dam. Call SERVPRO of Rochester. 24 hours a day, 7 days a week.

Water Mitigation in Rochester

1/16/2021 (Permalink)

SERVPRO documentation This photo shows the cause of damage from a water mitigation job we recently were on.

A water damage to your home can happen at any time in any season here in Minnesota.  Yes, there are certain times in the year that ice dams occur in winter while flooding usually is in the spring and summer.

Burst and broken pipes inside a home or commercial building are unpredictable and can break at any time.  There's not anything you can do to prevent it. However, SERVPRO of Rochester has a few tips to prepare in case you are faced with a broken pipe or backed up drain. 

  • Put your valuables up on a shelf or on a pallet. You want to avoid storing things on the floor. 
  • If you do have a broken pipe, call SERVPRO of Rochester first, then your plumber. 
  • Once you have called us and we are on our way, start moving any items that are on the floor or may be in the path of water. 

Many people think that "it's only water and that your affected materials will dry." However, you need to know that if you don't call in a professional, SERVPRO of Rochester, you may make your home worse. How can you make it work by trying to fix it yourself? Homeowners have good intentions but not the correct moisture meters, industry knowledge, training and IICRC certification along with professional drying equipment. Fans and dehumidifers purchased at big box stores are NOT up to our quality. 

Call SERVPRO of Rochester if you face a broken or burst pipe, fire damage, or trauma clean-up. 

Our technicians stand by on call 24 hours a day, 7 days a week. We are here to serve and help you.