Recent Posts

Take Care of Water Damage

8/13/2019 (Permalink)

No-one expects or wants to find a room or rooms in their home that has water gushing in from a broken pipe, overflowing toilet or washer, leaky roof or a crack in the foundation.  You, as a homeowner, want to call SERVPRO of Rochester to come out to your home and begin water mitigation services.  We are 24 hours a day, 7 days a week.  You want to take care of the water damage right away.

You will want our services to stop water from going further into your insulation, walls, doors, ceilings, furniture, pool tables, clothing, and other affected materials. We will come out to your home and take moisture readings. We document all readings daily. The affected materials are removed and documented. Once the affected materials have been removed commercial drying and dehumidification equipment is placed in the affected areas.  Then approximately every 24 hours, a technician will come to your home and take moisture readings.  When the materials are dried to IICRC standards, equipment is removed. Each day this is documented and you are able to see the progress in our documents we send to the insurance company.

Another reason that you want to have the affcted areas properly and professionally mitigated to help prevent mold growth.  Usually mold is not covered by insurance companies.  Mold can grow within a few days of a water damage. 

4th of July Celebrations Safety Tips

6/30/2019 (Permalink)

With the Fourth of July just a few days away, we at SERVPRO of Rochester want to help you stay safe from injury and fires.

A few safety tips from the U.S. Consumer Product Safety Commission about injury and fires around the Fourth of July celebrations.

*Keep a water hose nearby in case grass or your home catch fire from fireworks.

*After the fireworks have completed burning, spray them off and then put in a bucket of water.

*Keep sparklers and fireworks away from your body and other people.

*Sparklers are pretty and fun, but they burn at almost 2000 degrees, as hot as a blow torch.

*Never touch or look at a "dud" firework. Leave it alone. Spray water on it and dispose.

*Never put used fireworks in a plastic garbage bin or recycling container. It may catch fire even if it feels cool to the touch.

*Do NOT relight a firework that has not fully ignited. 

*Children should always be supervised by an adult. 

Raging Rivers and Water

6/29/2019 (Permalink)

The National Weather Service, National Oceanic and Atmospheric Administration, reported that in Rochester, Minnesota on June 27-28 over 5" of rain fell in 6 hours. As a result, the Rochester International Airport was closed for several hours, highways and interstates closed, and homes flooded.  Devastation within hours.  How fast life can change.  We at SERVPRO of Rochester understand that and are here to help you. 

It's important to remember that you should take care of yourself and family first.  Your safety should be the number one priority.  After you get to a safe place or secure a place, then you can make a plan on what needs to be done next.  

If you have water in your basement and the level of water is high to where outlets are located, turn off the electricity.  

If you have water that has sewage in it, don't go in the water as it may be contaminated. 

You will need to call your insurance company and then SERVPRO of Rochester for us to come out and help you.

The Water is Down...Now What?

6/29/2019 (Permalink)

It's a few days after the insane amount of rain Rochester, MN received this week.  The water is starting to recede and go down.  Now what? 

Currently, we have a waiting list of over 100 leads.  Some homeowners have started to do some of the work themselves.  A few have called us saying that they have chosen to remove the carpet and pad and then ask us if there's even a reason for SERVPRO of Rochester to come out to their home. 

YES! 

Even if homeowners have started to do some work on their home, and think there's nothing else to be done at their home, WRONG!

SERVPRO of Rochester would come out, take moisture readings and then tell the homeowner the plan as far as removal of items affected. We remove all affected materials and document each step in the process. Mold can grow in as little as 72 hours. Disinfecting the area is also important in the mitigation process. Then, we place commercial equipment for the drying process. Every 24 hours we come and monitor the areas and dry using IICRC standards.

Apartment Living

6/29/2019 (Permalink)

Many of us have lived in an apartment some time in our life. On the flip side, being an apartment owner is a huge responsibility. There are so many things to consider: insurance, the liability of having people coming and going, keeping up with ordinances, taxes and on and on the list goes. 

SERVPRO of Rochester has had a handful of commercial cleaning jobs lately.  The latest one was one where a tenant moved out after living in an apartment for ten years.  The tenant was a smoker. When we arrived the walls, ceiling, even light fixtures, refrigerator, and bathtub were a dark yellow, brownish color. 

SERVPRO of Rochester had our work cut out for us! We used SERVPRO cleaning products and were able to get the affected materials and areas back to their color. The owners were pleased with our work.  Don't hesitate to call SERVPRO of Rochester. 

Difficult Times

6/26/2019 (Permalink)

It's always difficult to imagine losing someone that is close to our hearts, but it is a part of life. We at SERVPRO of Rochester understand and have had to deal with a sudden loss of a loved one. If you are faced with a loved one who has died whether it is self harm, accident or illness and need help with the clean up, we are here to help you.

SERVPRO of Rochester has Production Technicians that have been trained to deal with these types of situations and how to properly clean up the affected areas, materials and surfaces.  The technicians will set up the area that was affected with a protective barrier keeping the work area away from the rest of the area. We follow all guidelines and rules for properly disposing of items.  Most of all, we are respectful, compassionate and non-judgmental during this difficult time. 

Quickly Forming Storms of Summer

6/24/2019 (Permalink)

Last week in Minnesota we had a beautiful day that by evening had turned into an extremely strong summer storm.  The summer day was super hot and muggy with temperatures in the upper 80s and after a long, cold, brutal, snowy and icy winter that was welcome.  By evening around seven or eight, the wind was up to speeds of sixty miles an hour, blowing trees into homes and uprooting them. In Southeast Minnesota, we received over three inches of rain. 

SERVPRO of Rochester was called to help customers who had sump pump failures and had water coming in basements.  We were glad to help. SERVPRO of Rochester's Crew Chief and Production Technicians went out and extracted water, removed any materials that couldn't be restored and monitored the affected areas and materials each day until dry according to IICRC standards.

Call SERVPRO of Rochester if you experience flooding, sewage backup or sump pump failure.  We also do fire mitigation, death or accident clean up. 

SERVPRO and Industry Standards

6/17/2019 (Permalink)

Before becoming a SERVPRO of Rochester franchise owner, I didn't understand the depth of the industry & SERVPRO standards and certifications. Before purchasing the franchise, Marc and I, attended new owner classes at SERVPRO corporate in Gallatin, Tennessee. We lived there in a hotel in Gallatin for three weeks. 

During that time, we learned the history of SERVPRO, and what feels like everything about SERVPRO. We attended on site IICRC WRT class for a good portion of a week and took the exam to obtain certification as IICRC WRT.  We worked at corporate where they have a small home that was flooded by water.  We worked to extract the water and follow the correct process and IICRC guidelines. 

Also, SERVPRO corporate has a fire house that has smoke and soot in it and we had to complete the job from beginning to end as we would in the field.

We attended a mold class where Dr. Mold taught us all about mold! Very interesting! I haven't look at peanut butter or ketsup the same since the class!

SERVPRO has extensive training unlike any other fire & water restoration corporation in the industry!

SERVPRO Cleaning Products

6/11/2019 (Permalink)

Recently SERVPRO of Rochester had the opportunity to clean an apartment where the tenant had lived for over three years.  The tenant was a smoker and I had never had gone out on one of these cleanings although our Production Technicians do this often. I was surprised that every surface in this apartment was dark yellow/ brown. We could see the nicotine everywhere on the ceiling, inside and outside the cabinet, bathroom, doors..all over! SERVPRO has AWESOME cleaning products that SERVPRO of Rochester purchases every month to use on jobs. I cleaned the bathroom and the nicotine and stains came off!  It was so gratifying to see at the end of the day how all the areas changed over the day from our hard work and SERVPRO cleaning products.  The clien was happy with our work and we look forward to more work from them.

Biohazard Cleanup

5/31/2019 (Permalink)

What is a biohazard? A biohazard is defined as a biological or chemical substance that is harmful to humans, animals or the environment. Examples of biohazards are: human tissue, blood, and body fluids. Biohazards have the risk of being infected so the clean-up needs to be completed in a safe manner.  

At SERVPRO of Rochester we handle biohazard clean-ups.  Some of these include: sewage backup, death & suicides, and hoarding. 

No matter if there's a sewage backup, accident, trauma, death or suicide, we wear Personal Protective Equipment to work in the affeted area.  We remove the sewage, tissue or fluids and other contaminants. Then we clean, disinfect and deoderize the area. The removed materials need to be disposed of appropriately, not in garbage cans or recycling bins. 

SERVPRO of Rochester is available 24 hours a day, 7 days a week.  We are here to help you during your toughest days.