Photo Gallery

Dishwasher Leak onto Real Wood Flooring

Buckled Woods Floors After Water Damage

Unfortunately, we at SERVPRO of Rochester are called into a customer's home after the dishwasher water line has broken or has a leak. This leads to a horrible mess on the floor especially if you have wood floors.  This picture shows the extent of the damage when we arrived on site.  You can see the wood floors have buckled because of the water sitting on the floor.  SERVPRO of Rochester has a floor drying system that has saved some wood floors from having to be completely torn out.  One important factor when you have a leak like this is to immediately call your adjuster and then SERVPRO of Rochester.

Using Dry Sponge on Ceiling After Fire

Technician Using Dry Sponge on Living Room Ceiling

SERVPRO of Rochester was called to a home where there had been a fire in the home.  Our technicians use dry sponges specifically made to remove soot and other debris that are in smoke. This process is incredible when you are working and watching the ceiling change color becoming cleaner and cleaner.  The sponge is actually made of vulcanized latex rubber and has pores on it similar to a sponge allowing small, fine particles to be absorbed. The dry sponge is put on our extendable dry sponge pole.  The technician works different ways meticulously and is able to get the soot successfully removed. 

Kitchen Fire Burns Cabinets and Wall

Kitchen Fire

SERVPRO of Rochester had the opportunity to work on this fire job at a residence in Rochester, MN.  The fire started very quickly but caused extensive damage to the kitchen, walls, appliances and cabinets. 

We worked directly with the customer and insurance adjuster to get this kitchen all cleaned up, some parts replaced while other parts were cleaned.  

Our technicians came in and cleaned all the affected areas with SERVPRO cleaning products.  Even though you can't always see the soot from fires, it's there all over the surfaces. There is a process to getting the items back to normal. 

Bathroom Floor Demolition

Removal of Affected Area ONLY

I am proud to say that SERVPRO of Rochester takes great care and time on each job.  We try to understand the history on what happened to cause the damage, find the cause of loss, find the areas of affected materials, communicate with the customer and then make a plan on how to proceed. 

On this particular job, it was determined that only part of the tile in this bathroom was affected. Once determined the exact tiles that were affected and that weren't, our technicians marked off the area.  This photo was during the tile removal.  After tile removal more material readings were taken and documented.  Then commercial fans were placed.  

Extensive Damage to Kitchen from Fire

Kitchen Cabinet Contents Melted

According to FEMA on an annual basis, fires cause over $8.6 billion in damage to homes in the U.S. 

It's reported that in two minutes a fire can become life threatening and in five minutes the home can become engulfed in flames.

SERVPRO of Rochester has been involved with this fire at a multi unit rental home.  This picture shows some items in the kitchen. It's incredible the power that fire has and how fast items are destroyed.  This photo shows how plastic items were melted so much that it changed into a liquid and is suspended in air. 

We are happy to help during times of need and work with all involved from multi tenants, landlords, property managers to homeowners.

Commercial Sprinkler Head

Cause of Loss Commercial Job

SERVPRO of Rochester was recently called to a commercial job where the sprinkler system had gone off and destroyed many rooms. 

The picture is of the commercial sprinkler head. This was the cause of loss at this particular job. 

At each job, SERVPRO of Rochester, finds and documents the cause of loss.  Insurance companies require that there is documentation at each job for what the cause of loss was. 

There were many steps to this job. We always take time to speak with the customer first then take photos for documentation, obtain moisture readings, bring in our technicians and then start working.  

SERVPRO of Rochester works hard to keep the customer and adjuster informed throughout the process. 

Commercial Sprinkler Head

Cause of Loss Commercial Job

SERVPRO of Rochester was recently called to a commercial job where the sprinkler system had gone off and destroyed many rooms. 

The picture is of the commercial sprinkler head. This was the cause of loss at this particular job. 

At each job, SERVPRO of Rochester, finds and documents the cause of loss.  Insurance companies require that there is documentation at each job for what the cause of loss was. 

There were many steps to this job. We always take time to speak with the customer first then take photos for documentation, obtain moisture readings, bring in our technicians and then start working.  

SERVPRO of Rochester works hard to keep the customer and adjuster informed throughout the process. 

Kitchen Cabinet

Kitchen Cabinet

SERVPRO of Rochester was hired to help clean an apartment where the tenant had moved out after living there for over ten years.  It was a great day to clean up this apartment.  We cleaned the entry way, two bedrooms and closets, kitchen, living room and full bathroom. SERVPRO of Rochester had its work cut out for us that day.  It was a great day and so rewarding to help the owners get their unit back to clean and new looking.

This picture shows the kitchen corner cabinet.  The left side of the picture shows how the cabinet was before we cleaned the front of that cabinet and the right side shows the cabinet after we cleaned. 

Fire damage

This picture shows damage from a fire that SERVPRO of Rochester was called to for fire mitigation service. Fortunately the main level of the home sustained only minimal damage with the upper level Having the most damage.

Fire damage

This picture shows damage from a fire that SERVPRO of Rochester was called to for fire mitigation service. Fortunately the main level of the home sustained only minimal damage with the upper level Having the most damage.

Disposal

This picture shows our SERVPRO of Rochester van after taking out affected materials from a home. The recent storms have cause extensive damage to whole basements. We always take moisture readings and all materials in the home from ceiling to walls and floors. These readings tell us the moisture in the material and then we go by IICRC standards to determine which materials need to be removed.

Saturated...

Storm damage like we have been having here in MN has devastating affects on homes. This picture shows what SERVPRO of Rochester technicians saw after taking out affected materials from the flood. 

Flood

This picture was taken at a home SERVPRO of Rochester was called to help with as their basement was flooded. The water was powerful and mighty as the recent storms caused so much damages to homes and businesses.

Unexpected water in basement

No one wants or expects to come home or wake up after a thunderstorm to find your carpets squishy and items on carpet wet along with the furniture. There are times when these superstorms come through dumping tons of water in a very short time period. 

This picture is one that was taken after a recent storm.  We came in after a sump pump failure and removed all the carpeting and some other affected materials.

Sump Pump Failures

SERVPRO of Rochester has seen a lot of these sump pump failures in the last 24 hours.  Rochester, Minnesota received over 5" of rain in a time period of 6 hours.  This resulted in flooding of roadways, basements, and sump pumps to fail.  Even homes with sump pumps with back-up pumps couldn't keep up to the water. These storms are common in Minnesota especially in June. 

If you find your self facing a wet basement because your sump pump isn't working there are a few things to know about what you should do. Check to make sure your sump pump is plugged in. If it is and you determine that the sump pump is not working, you will need to get another sump pump up and going to remove the water until SERVPRO of Rochester can arrive.  Then, begin removing any valuables and items to a dry place.  Next, you should call your insurance agent and ask for SERVPRO of Rochester services.

PPE

This picture shows some of the Personal Protective Equipment (PPE) that we at SERVPRO of Rochester use of jobs.  The white suit worn over your work clothes and even have shoe covers with a hood all in one piece.  The other PPE in the picture is a half face respirator.  We use these often and have different cartridges to use depending on the job. 

Carpet

I don't always to get to see every job SERVPRO of Rochester completes.  However, I am proud as I scroll through the photos to see how careful our technicians are and how nice they leave the affected area.  This picture shows a living room after the carpet was removed and fan placed for drying the affected area.

DON'T WAIT!

DON'T WAIT TOO LONG to call SERVPRO of Rochester. 

This ceiling picture is at a local commercial building where there was a broken pipe.  Water gushed out and the ceiling tiles were able to hold the water until....it was too heavy.

Lower Kitchen Cabinet in Rental Unit

Another great example of why SERVPRO cleaning products are the best!  We used Wall And All Cleaner with some deodorizer and the smoke and grease came off with ease! The photo was taken at a unit where the tenant was a heavy smoker.

Rental Apartment Cabinet

The left side of this photo shows how this rental cabinet after using SERVPRO cleaning product. The right side is how we found the entire apartment.  The former tenant was a heavy smoker.

Containment

The picture is of a home that SERVPRO of Rochester helped after a water intrusion.  There are two main reasons that we use containment.  SERVPRO of Rochester uses containment to avoid the rest of the home from becoming dusty. Also,  we use containment to reduce the area that we are drying. 

Protecting the Customer's Home

This picture shows how SERVPRO of Rochester installed green flooring protection on a customer's stairs.  We put this down so that as materials are removed and taken out to be disposed of that water, dirt, etc aren't tracked onto the carpet.

Delaminated Carpet

This carpet was delaminated when SERVPRO of Rochester was checking to see if the carpet was salvageable. It was determined after looking at the back of the carpet that the back was peeling away from the carpet and not able to be salvaged.

Wood Flooring Drying System

SERVPRO of Rochester has an in place drying mat system for wood floors.  Sometimes it's best to try drying the wood floor to see if it can be saved.  This system removes the water and moisture from the wood without damaging the floor.  Technicians monitor the moisture levels daily and move the mats around to ensure all areas of the floor is drying.

Fire Damaged Home

This picture was taken when SERVPRO of Rochester arrived at this home.  The home had an electrical fire and the home had to be completely taken down to the studs and frame.  This can be a long process for the homeowners.  SERVPRO of Rochester is here to help you.  We packed up the contents of this home, brought it back to our shop.  There we inventoried it, cleaned, deodorized and ozoned all the contents.

Broken Pipe

This winter was a rough one!  SERVPRO of Rochester has seen many of these copper pipes that burst and were broken.  SERVPRO of Rochester works directly with insurance companies, adjusters and agents.  We document the cause of each loss.  

Dirty Duct Vents

This is a picture of a residential duct vent.  You can see the dust and dander on the inside of the duct.

Carpet Cleaning

The left side of photo was before our cleaning technician began working.  The right side is carpet after cleaning.