Why Use SERVPRO of Rochester?
At SERVPRO of Rochester we strive from the first time we have contact with the customer, adjuster or agent through the entire mitigation process to do our best!
Marc, the owner, personally comes to each job, meets the customer, communicates with the customer and adjuster throughout the process. Marc has IICRC certifications in WRT, ASD and has now completed the FSRT.
Our IICRC technicians perform the mitigation work based on IICRC standards, do daily moisture readings, record the daily readings, move equipment to ensure the drying process, and update the customer.
The office staff completes the customer's file compiling the moisture readings, photographs, equipment used and removed once dry and answer any questions that the customer may have.
SERVPRO of Rochester works together as a team and strives to do our best on each job each day.
We hope that you will call us in your time of need whether it's fire, water, mold mitigation or trauma clean-up. SERVPRO of Rochester is open 24 hours a day, 7 days a week with two technicians always on call, ready to serve.