SERVPRO and Industry Standards
Before becoming a SERVPRO of Rochester franchise owner, I didn't understand the depth of the industry & SERVPRO standards and certifications. Before purchasing the franchise, Marc and I, attended new owner classes at SERVPRO corporate in Gallatin, Tennessee. We lived there in a hotel in Gallatin for three weeks.
During that time, we learned the history of SERVPRO, and what feels like everything about SERVPRO. We attended on site IICRC WRT class for a good portion of a week and took the exam to obtain certification as IICRC WRT. We worked at corporate where they have a small home that was flooded by water. We worked to extract the water and follow the correct process and IICRC guidelines.
Also, SERVPRO corporate has a fire house that has smoke and soot in it and we had to complete the job from beginning to end as we would in the field.
We attended a mold class where Dr. Mold taught us all about mold! Very interesting! I haven't look at peanut butter or ketsup the same since the class!
SERVPRO has extensive training unlike any other fire & water restoration corporation in the industry!